1. Introduction

Neheilis Senior Care (“Neheilis,” “we,” “us,” or “our”) is pleased to provide this website and any related online or digital services (the “Website”). These Terms of Use govern your access to and use of the Website.

By accessing or using the Website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must not access or use the Website.

PLEASE NOTE: These Terms contain a dispute resolution provision that may require arbitration and may limit your right to pursue claims in court, as described below.

2. Eligibility and Availability

To access this Website:

  • You must be at least 18 years of age; and
  • You must reside in Canada or access the Website in compliance with applicable Canadian laws.

Neheilis Senior Care is based in Calgary, Alberta, Canada. We make no representations that the Website is appropriate or available outside of Canada. If accessed from outside Canada, you do so at your own risk and are responsible for compliance with local laws.

We reserve the right to modify access requirements at any time without notice.

3. Relationship to Other Policies

Our Privacy Policy describes how we collect, use, and protect your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy laws.

By using the Website, you consent to our privacy practices as outlined in our Privacy Policy.

4. Restrictions on Use

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Violate any applicable federal, provincial, or local laws
  • Impersonate Neheilis Senior Care or any other person
  • Attempt unauthorized access to any part of the Website
  • Introduce malicious software, viruses, or harmful code
  • Use automated systems (bots, scrapers, etc.) without permission
  • Interfere with the proper functioning of the Website

5. User Contributions

If the Website includes interactive features (contact forms, reviews, submissions), you are solely responsible for content you submit.

By submitting content, you grant Neheilis Senior Care a non-exclusive, royalty-free right to use such content for Website operations and marketing purposes.

We reserve the right to remove content at our discretion.

6. Monitoring and Enforcement

We may:

  • Remove content at our discretion
  • Suspend or terminate access for violations
  • Cooperate with law enforcement when required

We are not liable for user-generated content posted by third parties.

7. Content Standards

User content must not:

  • Be defamatory, abusive, discriminatory, or unlawful
  • Infringe intellectual property rights
  • Promote illegal activities
  • Misrepresent affiliation with Neheilis Senior Care

8. Copyright Infringement

If you believe content infringes your copyright, please contact:

📧 info@neheiliscare.ca

📞 403-681-5654

We will investigate and take appropriate action.

9. Intellectual Property

All Website content—including text, images, design, branding, logos, and layout—is owned by Neheilis Senior Care unless otherwise stated.

You may not copy, reproduce, distribute, or modify Website content without written permission.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Accuracy of Information

We strive to maintain accurate information but do not guarantee completeness or accuracy. If you identify errors, please contact us.

12. Security

We implement reasonable security measures to protect personal information in accordance with Canadian law. However, no internet transmission is fully secure. You are responsible for safeguarding your own devices.

13. Electronic Communications

By providing your contact information, you consent to receive communications from Neheilis Senior Care, including service-related updates and promotional information.

You may unsubscribe at any time by contacting us or using provided opt-out instructions.

14. Disclaimer of Warranties

The Website is provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted access, error-free service, or virus-free downloads.

15. Indemnification

You agree to indemnify and hold harmless Neheilis Senior Care from any claims arising from your misuse of the Website or violation of these Terms.

16. Limitation of Liability

To the maximum extent permitted by law, Neheilis Senior Care shall not be liable for indirect, incidental, special, or consequential damages arising from Website use.

17. Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

18. Severability

If any provision is found invalid, the remaining provisions remain enforceable.

19. Modifications

We may update these Terms at any time. Continued use of the Website constitutes acceptance of changes.

20. Termination

We may suspend or terminate Website access at our discretion.

21. Entire Agreement

These Terms constitute the entire agreement between you and Neheilis Senior Care regarding Website use.

22. Dispute Resolution

Where possible, disputes shall first be resolved through good faith negotiations.

If unresolved, disputes may be submitted to binding arbitration in Alberta in accordance with the Arbitration Act (Alberta), unless otherwise required by law.

Nothing in this section limits your rights under applicable consumer protection legislation.

23. Limitation of Time to File Claims

Any claim must be brought within one (1) year from the date the claim arose, unless prohibited by applicable law.

24. Contact Information

Neheilis Senior Care
355 Nolancrest Hts NW
Calgary, AB, Canada

📞 403-681-5654
📧 info@neheiliscare.ca